Keriya's Responsible Gaming — Set Your Own Limits for Enjoyment
Our goal is to build a safe, conscious, and healthy gaming environment for players in Bangladesh. keriya believes gaming should be a source of entertainment, not anxiety. We are committed to providing every player with the tools and support to play responsibly.
Sport Should Never Feel Like a Burden — Our Core Principle
Keriya believes gaming should be a source of entertainment, not stress. Every player has their own limits and circumstances, so we offer personal control tools. Our platform includes all the features you need to play consciously and with a plan. Responsible gaming is not just a policy — it is a commitment at the heart of every service we provide.
Deposit & Bet Limits
You can set for yourself how much BDT you deposit each day, week, or month. You can also place limits on your bet amounts, which prevents you from going beyond your budget. These limits can be changed at any time from Account Settings, though a waiting period applies when increasing them. Planned spending is the key to long-term enjoyment — we help you build that habit. Maintaining financial control makes your gaming experience more comfortable and keeps it enjoyable over the long run.
Session Time & Breaks
Playing for long stretches at a time can often impair your ability to make sound decisions. Use keriya's session timer feature to decide for yourself how long you will play. An automatic notification is sent when your set time is up, so you can make a conscious choice. Taking regular breaks keeps your mind fresh and helps you avoid emotionally driven bets. A healthy routine keeps gaming enjoyable over the long term and reduces the risk of overspending.
Self-Exclusion & Breaks
If you feel you need some distance from gaming, choose the self-exclusion option. You can suspend your account for a set period — from one week up to permanently. During this time you will not be able to log in or place any kind of bet, providing a layer of protection beyond willpower alone. Once self-exclusion is activated, it cannot be reversed before the set period ends. You can easily activate this option by contacting the support team, and it is handled with complete confidentiality.
Activity Review
Your gaming history, deposit and withdrawal details, and betting patterns can be viewed from your account at any time. Analyzing your own play style lets you become aware of potential issues early. By reviewing your monthly report, you can see whether your spending and time allocation are on track with your plan. If any unusual pattern catches your eye, you are advised to reset your limits right away. Responsible gaming starts with transparency, and knowing yourself is the first step to staying protected.
Recognize the Warning Signs
When gaming crosses the line from entertainment to a problem, certain signs appear. If these signs show up in yourself or a loved one, it is important to act quickly. Stay aware, and seek help when needed.
Spending Beyond Budget
Repeatedly spending more than your set budget, or the urge to place larger bets to chase losses, is an early warning sign. If you are struggling to cover daily expenses or money meant for family needs is going toward gaming, it is time to take a break. Betting on credit is never acceptable and is a sign of a serious problem.
Emotional Distress
If gaming is causing you to lose sleep, become irritable, or experience tension in your relationships with loved ones, you should be alert. Feeling uncomfortable, anxious, or restless when not gaming is also a warning sign. Taking a short break in this situation can restore your peace of mind and make it easier to focus on other areas of your life.
Tendency to Hide
If you find yourself hiding your gaming activity from family or friends, or lying about it, that is a cause for concern. In this situation, talking to someone you trust and seeking professional support is the most important step. Acknowledging the problem openly, rather than hiding it, is what opens the door to a solution.
Seeking Help Is a Sign of Strength
If you or a loved one notice any of the signs above, please contact our support team. keriya provides confidential assistance and, where needed, guidance toward professional counseling services. Remember, seeking help is not a weakness — it is an expression of love for yourself and your family. Your well-being matters to us more than any game. Feel free to reach out to us at any time via email or live chat.
Check Yourself — A Simple Checklist
If you answer 'Yes' to two or more of the questions below, consider seeking expert support. These questions will help you make an honest assessment of your gaming habits. Being honest with yourself is the foundation of responsible gaming.
- Am I spending more time or money on gaming than I planned?
- Do I feel restless or irritable when I try to stop gaming?
- Am I repeatedly placing larger bets to chase my losses?
- Is gaming causing problems in my relationships with family, friends, or at work?
- Am I borrowing money or dipping into savings to fund gaming?
- Have family or close ones expressed concern about my gaming habits?
Emergency Support
If you encounter any gaming-related issues, contact our support team directly. You can also reach out to the National Mental Health Helpline or a local counseling center in Bangladesh for mental health support. We are here for you — whenever you need us FAQ Page or email us directly for immediate support. Remember, seeking help is nothing to be ashamed of, and all information is kept completely confidential. Ensuring your well-being is our highest priority.
Age Verification & Minor Protection
18+ Policy
All services on keriya are available only to individuals aged 18 and above. Age is verified at the time of registration, and we reserve the right to close any account where false information has been provided. Keeping minors away from gaming is our social responsibility, and we take it very seriously. Do not allow any underage family member to use your account. Use passwords and screen locks on your devices to prevent children from accessing the platform.
Keep Your Family Safe
Do not share your login credentials with any family member, especially children or teenagers. Use a strong password on your account and change it regularly. If you suspect a family member is using your account without permission, let us know immediately. We are prepared to take the necessary steps to ensure your account's security. Protecting your family is the mark of a responsible gamer.